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Insurance Contacts

Vendor

Service

Website

Phone

Benefits Department Benefit Questions benefits@wcpss.net Email Only
Payroll Department Payroll Questions payroll@wcpss.net Email Only
Ameriflex Flex Spending Accounts www.ameriflexbenefits.com (888) 868-3539
Ameritas (Dental) Member Claims http://www.ameritas.com/group/olbc/WCPSS  (800) 487-5553
AON Medical https://eesc.benefitsnow.com/safe (855) 859-0966
Colonial Products Member Login https://producer.coloniallife.com (800) 325-4368
Express Scripts Pharmacy Benefits http://www.express-scripts.com (800) 336-5933
HR InTouch Benefits Updates (Dental & Vision) https://wcpss.hrintouch.com (866) 239-1055
Medicare Online Services www.mymedicare.gov (800) 633-4227

MetLife*

Life Insurance

www.metlife4wcpss.net

(800) 523-2894

NC Dept. State of Insurance

Medicare & Insurance

www.ncdoi.com/SHIIP

(888) 443-9354

NC HealthSmart

Personal Health Portal

www.shpnc.org/ ncHealthSmart

(800) 817-7044

NC State Health Plan

My Member Services

www.shpnc.org/myMedicalBenefits

(800) 234-2416

NC State Retirement* ORBIT System myncretirement.com/orbit (919) 807-3050

Pierce Group

Flex Benefits (Colonial & AmeriFlex)

piercegroupbenefits.com

(919) 577-0700

Plan with Ease* 403b Requests www.planwithease.com (855) 464-6928

Prudential 401(k)*

Member Site

retirement.prudential.com

(866) 627-5267

Superior Vision

403(b) Annuity

www.superiorvision.com

(800) 507-3800

Social Security

Online Service

www.ssa.gov

(800) 772-1213

VOYA (ING) VOYA Access Login www.voyaretirementplans.com/ (800) 584-6001

*Beneficiary designations may need to be completed and/or updated by employees.
Employees must contact the insurance carrier directly to update or change their beneficiary information.

 

Last Updated: June 8, 2017